Carriers win on utilization and lose margin in the back office: check calls, rate confirmations, detention claims and a stack of paperwork for every load. We automate the routine contact and document work so dispatchers and drivers can focus on the freight.
These are the patterns we hear most often from teams in trucking and freight carriers.
ATRI found trucks were detained at 39.3% of stops in 2023, and the time is hard to document and bill.
Shippers and brokers call for status updates that already exist in your ELD and TMS data.
Rate confirmations, bills of lading and proof of delivery are keyed in by hand before you can invoice.
Each one connects to the tools you already use, and your team stays in control of every decision that matters.
Read rate confirmations, BOLs and PODs, match them to the load and queue the invoice for review.
Use arrival and departure data to flag detention as it happens and draft the claim with the evidence attached.
Answer shipper and broker status calls from live tracking data, and hand anything unusual to dispatch.
An example of the kind of workflow we design. Yours will be built around your own systems and rules.
The POD is read and matched to the load
Detention time is checked against the rate confirmation
The invoice is drafted with accessorials
Billing reviews and sends
Operating costs hit a record in 2025 and detention costs the industry billions. The fastest margin gains are in the back office, not the cab.
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