Home services→

Book every job.Even in a heat wave.

HVAC, plumbing and electrical companies live on the phone, and the busiest days are when calls go unanswered. We build voice agents and automations that work inside ServiceTitan, Housecall Pro, Jobber and the rest of your stack, so every call is booked, every estimate gets a follow-up and every membership renews.

Talk to our team →See a workflow

Electrician in a hard hat installing wiring — Example outcomeNo caller sent to the next company on Google

Where time goes→

The work thatquietly eats the week.

These are the patterns we hear most often from teams in home services.

The first hot day breaks the phones

Call volume spikes the moment the weather turns. Callers sit on hold, hang up and phone the next company on Google.

After-hours calls can’t be booked

Nights and weekends go to voicemail or an answering service that takes a message but can’t see your schedule.

Unsold estimates die in the CRM

Replacement quotes sit open in the field service software because nobody has time to follow up once the tech leaves.

Maintenance plans quietly lapse

Renewals and tune-ups depend on someone running a report and calling down a list, so memberships expire without anyone asking.

Leads arrive from everywhere

Angi, Thumbtack, Google Local Services, web forms and missed-call texts land in different inboxes and get rekeyed by hand.

Techs do paperwork at night

Job notes, photos and invoices get written up after the last call, and details are lost before they reach the office.

What we build→

Systems that takethe routine off your plate.

Each one connects to the tools you already use, and your team stays in control of every decision that matters.

Voice AI

Peak-season and after-hours booking

Answer every call, triage no-heat and no-cool emergencies, check real availability and book straight into your field service software.

Workflow automation

Unsold estimate follow-up

Timed texts and emails on open estimates, with financing options and a one-tap way to approve or ask a question.

Workflow automation

Membership renewals and tune-ups

Find agreements due for renewal or a seasonal visit and book them ahead of peak season, filling the shoulder months.

Workflow automation

One queue for every lead source

Pull leads from Angi, Thumbtack, Google Local Services and your website into one queue, match existing customers and respond in minutes.

Internal copilot

CSR and technician copilot

Instant answers on equipment history, warranties, past visits and your pricebook, from your own records.

Document processing

Job notes to invoices

Turn a tech’s voice notes and photos into a clean job summary, invoice and QuickBooks entry before they reach the next stop.

Integrations→

Built into the softwareyou already run.

No new app for your team to learn. We connect to your existing systems and the work shows up where it always has.

Connects to

ServiceTitan

Bookings, customers, memberships and estimates through ServiceTitan’s APIs, plus online leads that land on your Call Booking screen.

Connects to

Housecall Pro

Jobs, customers, estimates and invoices through the Housecall Pro API, with webhooks to trigger follow-ups the moment a job changes.

Connects to

Jobber

Requests, quotes, jobs and clients through Jobber’s API, so new bookings and follow-ups stay in the system your team already uses.

Connects to

FieldEdge, Service Fusion and others

Connected through the vendor’s API where access is available, or through your phone system, email and accounting where it isn’t.

Connects to

QuickBooks

Invoices, payments and customer records kept in sync, so the office isn’t rekeying the day’s jobs every evening.

Connects to

Phones, reviews and lead sources

Calls, texts, review requests and lead notifications from tools like CallRail, Podium, Angi and Thumbtack, routed into one workflow.

API access depends on your software plan and vendor. For example, Housecall Pro’s open API is part of its MAX plan, and FieldEdge grants API access on request. We’ll confirm what your setup supports on the first call.

A workflow, start to finish→

Here's what it looks likewhen it runs.

An example of the kind of workflow we design. Yours will be built around your own systems and rules.

TriggerThe first heat wave of the summer hits

OutcomeNo caller sent to the next company on Google

Step 0101

Voice agent answers every call, no hold queue

Step 0202

Triages emergencies from routine tune-ups

Step 0303

Matches the customer and membership in your CRM

Step 0404

Books an open slot and texts a confirmation

Works with →ServiceTitanHousecall ProJobberFieldEdgeService FusionQuickBooksPodiumCallRailAngiThumbtackGoogle Local Services

Honestly, when I first came across Stratas’ website, I figured there was no way I could afford their services. Turns out I was wrong. They automated a ton of our calls, cut our costs, and let my guys focus on the customers who actually needed us.

MikeOwner, Midwest HVAC companyClient

Further reading→