# Stratas Labs

> Stratas Labs is an AI consultancy based in San Francisco (remote-first) that designs, builds and deploys custom AI systems around how a business already works: voice AI agents, workflow automation, proposal and document generation, internal copilots and AI applications. Most systems go live in 2 to 4 weeks and integrate with the tools a team already uses.

Key facts:
- Services: voice AI agents, workflow automation, proposal and document generation, internal knowledge copilots, document processing, custom AI applications.
- Security: client data is never used to train models. Systems can be deployed in the client’s own cloud and designed to meet HIPAA and the client’s security policies.
- Client work is covered by NDAs, so clients are not named publicly; anonymized examples are shared on a call.
- Contact: hello@strataslabs.com or the form at https://www.strataslabs.com/contact. A person replies within one business day.

## Services
- [Voice AI agents](https://www.strataslabs.com/services/voice-ai): answer inbound calls, qualify leads, book appointments and automate outbound calling.
- [AI application development](https://www.strataslabs.com/services/app-development): production web and mobile apps with AI built in.
- [Proposal and document generation](https://www.strataslabs.com/services/proposal-generation): turn raw information into brand-aligned documents in seconds.
- [ROI calculator](https://www.strataslabs.com/calculator): estimate time and cost saved by automating a workflow.
- [Security and compliance](https://www.strataslabs.com/security): data handling, deployment options, controls and frameworks (HIPAA, SOC 2, GDPR/CCPA).

## Industries
- [Medical and dental practices](https://www.strataslabs.com/industries/medical-dental-practices) (Healthcare): Scheduling, intake and front-desk calls
- [Pharmacy](https://www.strataslabs.com/industries/pharmacy) (Healthcare): Refill calls, status checks and prior-auth paperwork
- [Health plans and benefits](https://www.strataslabs.com/industries/health-plans-benefits) (Healthcare): Claims, member questions and plan documents
- [Law firms](https://www.strataslabs.com/industries/law-firms) (Professional services): Client intake, conflicts and document drafting
- [Accounting and finance](https://www.strataslabs.com/industries/accounting-finance) (Professional services): Document collection, reconciliation and client requests
- [Insurance agencies](https://www.strataslabs.com/industries/insurance-agencies) (Professional services): Quote intake, renewals and policy questions
- [Construction and contractors](https://www.strataslabs.com/industries/construction-contractors) (Property and trades): Estimates, bids and project paperwork
- [Home services](https://www.strataslabs.com/industries/home-services) (Property and trades): HVAC, plumbing and electrical
- [Real estate](https://www.strataslabs.com/industries/real-estate) (Property and trades): Lead response, showings and listing content
- [Trucking and freight carriers](https://www.strataslabs.com/industries/trucking-freight) (Transportation and logistics): Dispatch, check calls, detention and load paperwork
- [Freight brokerage](https://www.strataslabs.com/industries/freight-brokerage) (Transportation and logistics): Quotes, carrier sourcing and tracking updates
- [Logistics and delivery](https://www.strataslabs.com/industries/transportation-logistics) (Transportation and logistics): Booking, dispatch and quote requests
- [Oil and gas](https://www.strataslabs.com/industries/oil-gas) (Energy): Field tickets, compliance records and operations reporting
- [Utilities and power](https://www.strataslabs.com/industries/utilities) (Energy): Customer calls, outages and field work orders
- [Solar and energy services](https://www.strataslabs.com/industries/solar-energy-services) (Energy): Lead response, proposals and permitting paperwork
- [Restaurants and hospitality](https://www.strataslabs.com/industries/restaurants-hospitality) (Hospitality): Reservations, events and guest questions

## Articles and guides
- [Where Trucking Margins Leak: Detention, Check Calls and the Paperwork Behind Every Load](https://www.strataslabs.com/resources/trucking-back-office-ai) (Blog, October 8, 2026): Operating costs hit a record in 2025 and detention costs the industry billions. The fastest margin gains are in the back office, not the cab.
- [Energy's Busiest Decade: How AI Helps Crews Do More Without Burning Out](https://www.strataslabs.com/resources/energy-ai-more-with-same-crews) (Blog, October 7, 2026): Electricity demand is climbing and skilled field roles are hard to fill. Here is where AI can take routine work off utility and energy teams, and where it shouldn't.
- [Why Most AI Pilots Stall, and What the Ones That Ship Do Differently](https://www.strataslabs.com/resources/why-most-ai-pilots-stall) (Blog, October 6, 2026): Most AI pilots never reach production. The research points to the same causes every time, and none of them are the model.
- [The AI Readiness Checklist: 12 Questions to Answer Before You Build](https://www.strataslabs.com/resources/ai-readiness-checklist) (Guide, October 1, 2026): A practical, plain-English checklist for deciding whether a workflow is ready for AI, grounded in the NIST AI Risk Management Framework.
- [The Real Cost of a Missed Call](https://www.strataslabs.com/resources/real-cost-of-a-missed-call) (Blog, September 29, 2026): Speed to response decides who wins the customer. Here is what the research says, and how to calculate what slow responses cost you.
- [Your Team's Hidden Search Tax, and How Internal Copilots Pay It Down](https://www.strataslabs.com/resources/hidden-search-tax-internal-copilots) (Blog, September 22, 2026): Knowledge workers spend a large share of their week looking for information. An internal copilot built on your own documents can give much of it back.
- [Why Off-the-Shelf AI Fails (And What to Do Instead)](https://www.strataslabs.com/resources/why-off-the-shelf-ai-fails) (Blog, March 15, 2026): Generic AI tools often fall short. Here's why custom architecture is the key to real business value.
- [The Future of Internal Copilots](https://www.strataslabs.com/resources/future-of-internal-copilots) (Blog, February 10, 2026): Why every company will soon have an internal AI trained exclusively on their own data.
- [The Hidden Cost of AI Adoption: Why Change Management Matters](https://www.strataslabs.com/resources/ai-adoption-change-management) (Blog, October 22, 2025): The best AI system in the world fails if your team doesn't trust it. Here's how to get adoption right.
- [The Operator Layer: Why the Future of AI Is in the Middle](https://www.strataslabs.com/resources/operator-layer-future-of-ai) (Blog, September 15, 2025): The real AI opportunity isn't in building foundation models — it's in the layer that connects them to real work.
- [Beyond Chatbots: The Real Business Use Cases for Custom AI in 2025](https://www.strataslabs.com/resources/beyond-chatbots-real-business-use-cases) (Blog, August 7, 2025): Chatbots were just the beginning. The highest-ROI AI applications are operational, not conversational.
- [From Pilot to Production: Scaling Custom AI Across Your Organization](https://www.strataslabs.com/resources/scale-custom-ai-production) (Blog, July 24, 2025): A successful AI pilot doesn't automatically become a successful rollout. Here's how to bridge the gap.
- [Your CRM Is Your Most Underutilized AI Asset](https://www.strataslabs.com/resources/crm-data-ai-asset) (Blog, June 18, 2025): Most companies sit on years of CRM data and use almost none of it. AI changes what's possible.
- [The Compliance Question: Building AI That Satisfies Legal and Security Teams](https://www.strataslabs.com/resources/ai-compliance-legal-security) (Blog, May 12, 2025): AI adoption stalls when legal and security teams push back. Here's how to build systems they can approve.
- [What Is a Multi-Agent System and When Do You Need One?](https://www.strataslabs.com/resources/multi-agent-systems-explained) (Blog, April 5, 2025): Single AI agents are powerful. Multi-agent systems are transformative — here's the difference.
- [AI for Mid-Market Companies: You Don't Need to Be Google to Benefit](https://www.strataslabs.com/resources/ai-mid-market-companies) (Blog, March 1, 2025): Enterprise-grade AI isn't just for big tech. Here's how mid-market companies are gaining real advantage.
- [Mapping Your Workflows Before You Automate Them](https://www.strataslabs.com/resources/workflow-mapping-before-automation) (Blog, February 3, 2025): The most common reason AI projects fail isn't the technology — it's skipping the discovery phase.
- [Agentic AI Explained: What It Means When AI Actually Takes Action](https://www.strataslabs.com/resources/agentic-ai-explained) (Blog, January 8, 2025): Agentic AI doesn't just answer questions — it completes tasks. Here's what that means for your operations.

## Common questions
- Do I need to know exactly what to build? Not at all. Most conversations start with a problem, not a spec. Tell us where your team loses time and we’ll help figure out what’s worth building first.
- How quickly can something be live? Most of our custom AI solutions are designed, built and deployed within 2 to 4 weeks, depending on the complexity of your workflows and integrations.
- Can you work with sensitive or regulated data? Yes. We never train models on your data, can deploy inside your own cloud and design systems to meet HIPAA and your security policies.
- Do you work with teams outside San Francisco? Yes. We’re remote-first and work with teams wherever they are, over video calls and the tools you already use.

## Optional
- [Full text of all articles](https://www.strataslabs.com/llms-full.txt)
- [Industries overview](https://www.strataslabs.com/industries)
- [Resources library](https://www.strataslabs.com/resources)
- [Legal: privacy, terms, cookies](https://www.strataslabs.com/legal)